Group Tour Essentials
Foreign Government Travel Warnings
Before booking your tour please familiarise yourself with the country specific information provided by the UK’s Foreign and Commonwealth Office (FCO) - https://www.gov.uk/foreign-travel-advice. This includes important information such as latest immigration requirements, and details of any travel advisories.
We constantly monitor the advice posted by the British Foreign and Commonwealth Office (FCO). In particular we will always advise clients of any travel warnings. At present there are no warnings against travel to Serbia, Montenegro, Croatia, Bosnia and Herzegovina.
It should be noted that this information applies to British citizens. Other nationals are asked to check the current position of their respective government.
Accommodation and Meals
At Undiscovered Destinations we know our travellers prefer to stay in comfortable, mid-range accommodation which meets our own exacting standards. With a few exceptions you can expect rooms to be en-suite, with private bathroom and when necessary air-conditioning will be provided. In general you will find your hotel has a restaurant and/or bar.
We welcome solo travellers and single rooms will be allocated subject to the applicable tour supplement. Please note that on occasions you may not always be allocated a double or twin room, as some hotels have designated single rooms. These may be smaller in size. However, the supplement payable takes this into consideration.
Food & Drink
The daily meal basis is shown in the tour itinerary; breakfast (B), (L) lunch and dinner (D). Please note that lunch may be a picnic. Drinks are not included and will be payable locally in cash.
If you have any special dietary requirements you must notify us at the time of booking. While we will make every effort to cater for you, we cannot guarantee that this will be possible.
Budgeting for your Tour
You will need some extra money to cover meals and drinks not included in the tour price, any optional sightseeing, souvenirs and items of a personal nature such as laundry.
The costs for meals may vary depending upon location, type of restaurant and number of courses eaten and so the prices given are an average guide. Local restaurants located off the beaten track may be less expensive, whereas an upmarket restaurant located in the centre of a major city may charge more.
Lunch £4 - £6
Dinner £8 - £10
The prices for drinks can vary greatly depending upon location and the prices detailed below are an average guide. In general you would expect that drinks purchased in a supermarket or local bar to be less expensive, whilst drinks in an upmarket bar or restaurant may be more expensive.
Tipping – Guide and Drivers
Tipping is commonly recognised as a way of rewarding guides and drivers for good service. If you are happy with your guide and driver, please consider leaving a tip for them. For our European group tours, a reasonable amount would be between EUR3-5 per person per day for the guide, and EUR1-2 for the driver (you may have different guides in different countries). If you are travelling privately, then a reasonable amount would be around EUR7-10 per day for the guide and EUR3-5 per day for the driver. Waiters and bar staff in the region are generally low paid and it is common practice to leave a small tip – around 10% of the bill.
ATM Availability: ATM machines are found in many towns
Credit Card Acceptance: Credit cards can only be used at the better hotels and restaurants
Local Currency: Euro, Croatian Kuna, Serbian Dinar, Bosnian Mark.
Recommended Currency for Exchange: Euro
Where to Exchange: Your guide will advise you
Joining your Tour
You are able to book this tour on a 'land only' basis or as a ‘flight inclusive’ package. Your flight inclusive package will be fully protected by the Civil Aviation Authority (CAA) ATOL protection scheme.
Joining Tour Abroad
Customers booked on the ‘Land Only’ arrangements will receive an airport transfer, both on arrival and departure include in the tour price. In order that the transfer can be arranged please ensure that you advise us of your flight information once available. Please advise the date, time and flight number for your arrival/departure. If we have not been advised of this information at least 2 weeks before travel, then you will be required to make your own way to the hotel on Day 1 of your tour.
It is a condition of booking with Undiscovered Destinations that you have adequate valid travel insurance. It is your responsibility to arrange appropriate travel insurance and ensure you have read and understood the full terms and conditions of your travel insurance policy to ensure that you are covered for all activities you intend to undertake whilst on the tour, including all optional activities. Your Insurance Policy must fully cover you for medical expenses and emergency repatriation to your home country. Please ensure your policy includes medical emergency helicopter evacuation in the event of illness or injury and covers the entire duration of your holiday. If you are trekking at altitude please ensure that there is no upper altitude limit which may limit or exclude cover for your trip.
Visas are not required by UK, Australian, New Zealand, US and Canadian citizens. Other nationalities should consult their local embassy or consular office.
Regulations do frequently change though, so we advise that you check the current requirements with your nearest embassy or visa agency.
It is your responsibility to ensure that you are in possession of a full passport, valid for at least six months after the date of return to the UK.
We strongly advise that your passport contains a minimum of two blank pages, as this may be a requirement of the local immigration authorities. In addition certain countries will stipulate that the two blank pages are opposite each other. If you are unable to meet these requirements you may be refused boarding by your airline or denied entry by the immigration authorities.
For specific information about the requirements for your destination please check with the country’s embassy or consulate. Alternatively UK citizens can visit www.gov.uk/foreign-travel-advice.
Vaccinations & Protection
We strongly recommend that you contact your doctor’s surgery or a specialist travel clinic for up-to-date information, advice and the necessary vaccinations. There are no compulsory vaccinations, but we recommend protection against Hepatitis A, Polio, Tetanus, and Typhoid. Tick-borne encephalitis is recommended by some medical sources if travelling in certain areas of Eastern Europe, at specific times of the year.
Preparing for your tour
The Balkan region experiences cold winters and hot summers. Spring and autumn offer the best chance of moderate temperatures. There is a chance of sporadic rain in spring and autumn, though generally this is in the form of short showers. Thunderstorms occur in summer generally helping to cool the air.
July and August are the hottest months, but early and late in the season go prepared with clothing to suit drops in temperature and the odd shower. Please note air conditioning may not available is some accommodations.
The first thing on your list should be a first aid kit. Whilst there is no undue cause for alarm, travellers are best advised to travel well-prepared: adequately immunized, with sufficient supplies of prescription drugs, along with a medical kit. A torch, water bottle, insect repellent, hat, suncream (at least factor 15), good quality sunglasses and a lipsalve with sun protection. Also bring a swimsuit for swimming opportunities on the trip.
Comfortable shoes/trainers plus sandals/flip flops for relaxing.
Luggage on tour
Your luggage should not exceed 20kgs (44lbs). One large rucksack, and one small hand luggage rucksack is acceptable.
Electric Supply & Plugs
Electrical supply is 220-230V and plugs usually have the European 2 Pin Round style.
Tour Itinerary Versions
Please ensure that you have an up-to-date copy of these tour notes immediately before you travel, as from time to time our itineraries may be amended, either for operational reasons or in response to feedback from customers. You will be informed of any major changes to your tour but small changes may just be added to these tour notes.
IMPORTANT NOTES – PLEASE READ
Please note that the information provided is correct at the time of writing but may change. It is intended as a guide only. Further information regarding vaccinations and travel health visit www.fitfortravel.scot.nhs.uk or contact your local healthcare provider.
In addition we strongly advise you to check the information and any travel advice provided by your government. For British citizens you should visit the Foreign Office website www.fco.gov.uk.
Furthermore, you should be aware that any travel warnings or advisories may affect the validity of your travel insurance. Therefore, at the time of booking your tour it is essential you check any restrictions on cover with your insurance provider.
Issue Date – 13/06/16. For possible changes to this dossier please visit www.undiscovered-destinations.com or call +44 (0)191 296 2674