We try to include as much information on our group tours and tailor made holidays as possible on our website, but inevitably we can’t cover everything.

If you have a question, suggestion, or just need some advice then please contact us. Our team of expert travel advisors can be contacted by calling or using our email address below:

Our experienced team have first hand knowledge of most of our destinations and are extremely passionate about providing our travellers with excellent service.

Although the majority of our travellers are from the UK, we do have a large percentage of customers from Europe as well as the US, Canada, Australia and New Zealand.

Call our team on the numbers shown during office hours or fill in the form at the bottom of this page and one of our Travel Consultants will get back to you.

Call Us and Speak to one of our Travel Experts

The numbers below will connect you directly to our well travelled team based in the UK.

+44 (0)191 296 2674FROM THE UK

1-800-614-2967FROM THE US & CANADA

1-300-956-415FROM AUSTRALIA

Office Hours

The office is closed on Saturdays, Sundays and UK public holidays.

You are welcome to come and visit us at our offices, please call before hand to make an appointment.

In an emergency, please call the office number and leave a message.

Messages are monitored 365 days a year

UK & Ireland

Monday: 9.30am – 4.30pm
Tuesday: 9.30am – 4.30pm
Wednesday: 9.30am – 4.30pm
Thursday: 9.30am – 4.30pm
Friday: 9.30am – 4.30pm

Australia (AEST)

Monday: 8.30pm – 3.30am
Tuesday: 8.30pm – 3.30am
Wednesday: 8.30pm – 3.30am
Thursday: 8.30pm – 3.30am
Friday: 8.30pm – 3.30am

South Africa

Monday: 11.30am – 6.30pm
Tuesday: 11.30am – 6.30pm
Wednesday: 11.30am – 6.30pm
Thursday: 11.30am – 6.30pm
Friday: 11.30am – 6.30pm

USA & Canada

Eastern Standard Time

Monday: 4.30am – 11.30am
Tuesday: 4.30am – 11.30am
Wednesday: 4.30am – 11.30am
Thursday: 4.30am – 11.30am
Friday: 4.30am – 11.30am

USA & Canada


Monday: 3.30am – 10.30am
Tuesday: 3.30am – 10.30am
Wednesday: 3.30am – 10.30am
Thursday: 3.30am – 10.30am
Friday: 3.30am – 10.30am

USA & Canada

West Coast

Monday: 1.30am – 8.30am
Tuesday: 1.30am – 8.30am
Wednesday: 1.30am – 8.30am
Thursday: 1.30am – 8.30am
Friday: 1.30am – 8.30am